SCR Pro Solutions is a residential home maintenance company based in Edmonton, Alberta. We specialize in preventative care and annual check-ups for homes, helping Edmonton homeowners protect their investment and avoid costly emergency repairs through reliable, scheduled maintenance services. We focus on making home upkeep accessible, affordable, and stress-free for every homeowner.

We proudly serve all of Edmonton and surrounding communities including Sherwood Park, St. Albert, Spruce Grove, Stony Plain, Leduc, Beaumont, and other areas within the greater Edmonton region. If you’re unsure whether we service your specific location, please contact us and we’ll be happy to confirm availability in your area.

Yes, SCR Pro Solutions is fully licensed and insured for your protection and peace of mind. We carry comprehensive liability insurance and workers’ compensation coverage to protect both our clients and our team members.

Scheduling service with SCR Pro Solutions is easy! You can call us at (587) 991-6252, email us at info@test.scrprosolutions.ca, or book online through our website at test.scrprosolutions.ca. We’ll work with you to find a convenient appointment time that fits your schedule.

Our regular service hours are Monday through Friday [hours], and Saturday [hours]. We’re [closed/available with limited hours] on Sundays. We also offer emergency service for urgent situations outside of regular business hours.

Our pricing varies depending on the specific service you need and your home’s requirements. We believe in transparent, upfront pricing with no hidden fees. We’ll provide you with a clear quote before beginning any work so you can make informed decisions about your home maintenance. Contact us for specific pricing information for the services you need.

We accept cash, checks, credit cards (Visa, MasterCard, American Express), and debit cards for your convenience.

Yes, we provide complimentary home assessments for customized maintenance plans and free estimates for most services. Contact us to discuss your specific needs and we’ll let you know what we can offer.

We provide comprehensive residential maintenance services including tankless hot water heater annual cleaning and servicing, furnace inspection and filter replacement, appliance check-ups and maintenance (washer, dryer, dishwasher, refrigerator, range, and more), leaking faucet repair and plumbing system checks, safety inspections (smoke detectors, carbon monoxide detectors, GFCI outlets), general home maintenance and minor repairs, and customized yearly maintenance plans tailored to each home’s needs.

While our focus is on preventative maintenance to help you avoid emergencies, we understand that urgent situations do arise. Contact us any time for guidance, and we’ll do our best to accommodate emergency situations as quickly as possible. For life-threatening emergencies like gas leaks or major flooding, always call 911 or your utility company’s emergency line first, then contact us for follow-up service.

You can absolutely schedule individual services without committing to a maintenance plan! We’re happy to provide one-time services for tankless water heater cleaning, furnace inspections, appliance maintenance, plumbing repairs, safety inspections, or any other service you need. However, many of our clients find that our customized maintenance plans offer great value and convenience by bundling services and ensuring nothing gets overlooked.

Yes, our technicians are experienced with all major brands and types of furnaces, tankless water heaters, appliances, and home systems commonly found in Edmonton homes. Whether you have newer high-efficiency equipment or older systems, we have the knowledge and expertise to service them properly.

If we identify any concerns during our service, we’ll explain them to you clearly in plain language and provide honest recommendations. There’s never any pressure to approve additional work—we simply provide you with the information you need to make informed decisions about your home. If immediate repairs are needed for safety reasons, we’ll explain why and work with you to address them promptly. For non-urgent issues, we’ll give you options and let you decide how and when to proceed.

Yes, we stand behind our work with warranties on both parts and labor. Specific warranty terms vary depending on the service and parts used. We’ll provide you with warranty information for your specific service when we complete the work.

We recommend annual professional maintenance for all tankless water heaters in Edmonton. Because our region has particularly hard water with high mineral content, tankless units here face accelerated buildup compared to other areas. Annual descaling and inspection keeps your system running efficiently, prevents breakdowns, and extends its lifespan significantly.

Without regular maintenance, mineral deposits from Edmonton’s hard water accumulate inside your tankless water heater, restricting water flow and reducing heating efficiency. This buildup forces your system to work harder, increases energy costs, leads to inconsistent water temperature, and can cause premature system failure. Regular maintenance can extend your tankless water heater’s life from 10-12 years to 15-20 years or more.

Tankless water heater maintenance typically takes 90-120 minutes, depending on your system’s condition and how long it’s been since the last professional service. We work efficiently while being thorough to minimize disruption to your day.

Your hot water will be unavailable during the service appointment while we work on your system. We recommend scheduling the service at a time when this won’t cause significant inconvenience, and we’ll work as efficiently as possible to restore your hot water quickly.

We strongly recommend scheduling your furnace inspection every fall, ideally in September or early October before temperatures drop and before HVAC companies get overwhelmed with service calls. Early fall scheduling gives you time to address any issues before you actually need your furnace and helps you avoid the rush when the first cold snap hits and everyone realizes their furnace needs attention.

While changing your filter regularly is important and something we encourage homeowners to do between professional visits, it’s only one small part of comprehensive furnace maintenance. Our inspection covers critical safety checks (including carbon monoxide testing), examines the heat exchanger for dangerous cracks, tests all electrical connections and safety controls, verifies combustion efficiency, and identifies developing problems before they cause breakdowns. Professional maintenance can extend your furnace’s lifespan by years and prevent dangerous situations that filter changes alone can’t address.

Filter replacement frequency depends on your filter type, household factors (pets, allergies, smoking, construction dust), and how often your furnace runs. Most Edmonton homes benefit from filter changes every 1-3 months during the heating season when furnaces run constantly. We’ll provide specific recommendations based on your situation during our service visit.

Yes! Even brand-new furnaces benefit from annual professional maintenance, and in fact, most manufacturer warranties require proof of regular professional service to remain valid. Annual inspections ensure your new furnace continues operating safely and efficiently, and they catch any installation issues or developing problems early when they’re simple to address.

We provide maintenance for all major home appliances including washing machines (both top-load and front-load), dryers, dishwashers, refrigerators, ranges and ovens (both gas and electric), and other major appliances. If you have an appliance that needs attention, just ask—we’re happy to discuss including it in your service visit.

We generally recommend professional appliance maintenance annually, though the ideal frequency can vary depending on the appliance type, age, and how heavily it’s used. During your service visit, we’ll provide specific recommendations for your appliances based on their condition and your household’s usage patterns.

Absolutely. Regular maintenance extends appliance lifespans significantly (often adding 5+ years), prevents expensive breakdowns and emergency repairs, improves energy efficiency (saving money on utility bills), identifies safety hazards like clogged dryer vents or gas leaks, and maintains warranty coverage. Most homeowners save far more through prevented repairs and extended appliance life than the modest cost of regular maintenance.

While our focus is on preventative maintenance, if we identify problems during our service visit, we can often address them on the spot or provide recommendations for repair. For major appliance repairs beyond routine maintenance, we’ll let you know honestly whether repair makes sense or if replacement would be more cost-effective given the appliance’s age and condition.

We specialize in residential plumbing repairs and maintenance including fixing leaking faucets, repairing running toilets, comprehensive plumbing system inspections, leak detection, drain cleaning, water pressure issues, and sump pump testing. For major plumbing projects like complete re-piping or significant remodeling work, we can discuss your needs and let you know if we’re the right fit or if we’d recommend a plumbing contractor who specializes in larger projects.

Signs of hidden leaks include unexplained increases in your water bill, the sound of running water when all fixtures are off, warm or soft spots on floors, musty odors or visible mold growth, water stains or damage on walls or ceilings, and foundation cracks or settling. If you suspect a hidden leak, contact us for a comprehensive plumbing inspection. Early detection can save thousands in water damage repairs.

Yes, we can help with frozen pipe situations and, more importantly, we can identify areas of your home that are vulnerable to frozen pipes and provide recommendations to prevent freezing before it happens. Prevention through proper insulation and winterization is always preferable to dealing with frozen or burst pipes in the middle of winter.

The test button on a smoke detector only verifies that the alarm horn works—it doesn’t actually test the smoke sensor itself. Smoke detectors lose sensitivity over time as their sensors degrade, and they can appear to work fine when you press the test button even though they won’t actually detect smoke properly. Professional testing uses methods that verify the smoke sensor is actually functioning correctly. Additionally, many homeowners don’t realize that smoke detectors expire after 10 years regardless of whether they seem to work.

We recommend professional safety inspections annually. Safety equipment degrades over time, batteries die, and devices that worked last year might not protect your family today. Annual inspections ensure every critical safety system in your home is functioning properly when you need it most.

Yes, carbon monoxide detectors have a limited lifespan of 5-7 years depending on the model. After that time, their sensors become unreliable and must be replaced regardless of whether they appear to be working. The expiration date is usually printed on the back or side of the detector. Using expired CO detectors creates a false sense of security—your family isn’t actually protected even though you think you are.

GFCI (Ground Fault Circuit Interrupter) outlets are specialized electrical outlets that protect against electrical shock by constantly monitoring electrical current and shutting off power within milliseconds if they detect any irregularity. They’re required by electrical code in areas where water and electricity might come into contact—bathrooms, kitchens, laundry rooms, garages, and outdoor outlets. GFCI protection can be life-saving, preventing electrocution from appliances that fall into water, damaged cords, or electrical faults. However, GFCI outlets wear out over time and can fail to provide protection while still delivering power normally, which is why professional testing is important.

Every maintenance plan is different because we customize them specifically to your home’s needs and your priorities. Plans typically include some combination of seasonal furnace and AC maintenance, annual tankless water heater service, appliance maintenance visits, plumbing system checks, annual safety inspections, seasonal preparation services, and filter replacements. We’ll design your plan around your home’s actual needs during a complimentary home assessment.

Most of our maintenance plan members save significantly more than the plan costs through prevented emergency repairs, extended system lifespans, lower energy bills from improved efficiency, and early detection of problems when they’re small and inexpensive to fix. Beyond the financial savings, plans provide convenience (you never have to remember to schedule maintenance), priority service, and peace of mind knowing your home is being professionally cared for.

No. Unlike some maintenance programs, we don’t require long-term contracts. We earn your business through reliable service and fair pricing, not binding agreements. You can adjust or discontinue your plan if your needs change, though we’re confident you’ll be so satisfied that you’ll remain a customer for years.

Absolutely! Plans can be adjusted as your needs change. If you replace a system, change priorities, want to add or remove services, or experience any life changes that affect your home maintenance needs, we’ll modify your plan accordingly. We want your plan to continue serving you well year after year.

Maintenance plan members receive priority scheduling for any additional service needs that arise between scheduled visits. Just contact us and we’ll get you taken care of as quickly as possible. Plan members also receive preferred pricing on repairs and additional services.

While we can’t always guarantee the same technician for every visit due to scheduling and availability, we maintain detailed service records for every home we care for. Any technician who visits your home will have access to your complete service history and notes, ensuring continuity of care regardless of who performs the service.

For most services, we do need someone home to provide access, answer questions about any concerns you’ve noticed, and receive our findings and recommendations at the end of the visit. However, if you have a specific situation where you can’t be home, contact us to discuss options—we may be able to make arrangements depending on the service needed.

Preparation is minimal. Please ensure our technician can access the areas and equipment we’ll be servicing (furnace room, water heater location, laundry room, etc.). If you have specific concerns you’d like us to address, feel free to mention them when we arrive. Otherwise, we’ll handle everything and keep you informed throughout the process.

Your satisfaction is our priority. If you’re not completely happy with any aspect of our service, please let us know immediately. We’ll do whatever it takes to make it right. We’re not satisfied unless you’re satisfied, and we want to earn your trust and continued business through quality work and fair treatment.

We treat every home like it’s our own. Our technicians use drop cloths to protect floors and surfaces, wear shoe covers when appropriate, work carefully to avoid any damage, and clean up completely when we’re done. We respect that you’re inviting us into your home, and we take that trust seriously.

Edmonton’s extreme climate presents unique challenges for home systems. Our temperature swings from -40°C in winter to +30°C in summer stress pipes, connections, and equipment. Our long heating season (6-8 months) means furnaces work much harder here than in most other places. Edmonton’s hard water accelerates mineral buildup in water heaters and appliances. Frozen pipe risks exist for several months every year. These local factors make regular professional maintenance even more important for Edmonton homeowners than it might be in milder climates.

Yes! We serve all of Edmonton and surrounding communities including Sherwood Park, St. Albert, Spruce Grove, Stony Plain, Leduc, Beaumont, and other areas within the greater Edmonton region. If you’re unsure whether we service your location, please contact us and we’ll let you know.

Absolutely. Winterization is an important part of home maintenance in Edmonton’s climate. This includes protecting pipes from freezing, ensuring heating systems are ready for months of heavy use, checking insulation in vulnerable areas, and preparing outdoor plumbing and equipment. We can include seasonal winterization services in your customized maintenance plan or provide them as standalone services.